Internal – IT Helpdesk
TEBITA Ambulance – IT Support Request
የአይቲ የእገዛ ቅጽ | IT Support Request Form

Use this form to report any computer, network, or printer problem. The IT team will review and respond.

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TEBITA IT Department | NEXGEN
Total

19

Open issues

4

Solved (Resolved)

11

Avg. response / resolution
Resp: 13h 57min
Res: 1d 12h 26min
New request
The system will automatically capture basic info about the reporting device.
Recent tickets
# Date Affected Device Category Status Resp. Resolve
31 2026-01-02 06:31:48 Desktop (1V5TD52) Software Resolved Waiting approval 21 min 21 min View
30 2026-01-01 12:49:10 Laptop (CND1275V9Y) Software Resolved Waiting approval 13 min 18h 04min View
29 2026-01-01 10:13:05 Laptop (PF05E1G4) Network In Progress 48 min View
28 2025-12-31 08:13:18 Desktop (5714812) Software Resolved Approved 1 min 1 min View
27 2025-12-29 06:45:16 Printer (M402N) Hardware Resolved Waiting approval 1h 26min 2d 03h 16min View
26 2025-12-26 13:50:41 Laptop (CND1275V9Y) Network In Progress 2d 18h 21min View
25 2025-12-25 07:44:14 Printer (M402N) Hardware Resolved Approved 1d 03h 07min 1d 03h 07min View
24 2025-12-23 13:38:26 Laptop (CND1275V9Y) Software Resolved Approved 2d 21h 13min 2d 21h 16min View
23 2025-12-22 03:49:57 Other Resolved Waiting approval 2h 22min 1d 05h 54min View
22 2025-12-18 22:10:49 Other Resolved Waiting approval 3h 51min 3h 51min View
21 2025-12-18 22:10:48 Other Resolved Waiting approval 3h 51min 3h 51min View
20 2025-12-15 13:30:59 Desktop (7TY4GH1) Software Closed 3h 28min View
19 2025-12-15 13:29:29 Desktop (7TY4GH1) Software Resolved Approved 3h 29min 20h 42min View
18 2025-12-15 11:37:26 Laptop (5CG1084554) Network In Progress 5h 20min 22h 44min View
17 2025-12-15 10:47:11 Laptop (5CG0486BT7) Software In Progress 6h 06min View
16 2025-12-15 07:04:27 Desktop (5714812) Software Closed 26 min View
15 2025-12-11 17:56:15 Other Closed 2d 16h 36min View
14 2025-12-08 11:46:43 Desktop (DKCWG62) Software Resolved Approved 1h 00min 7d 22h 09min View
13 2025-12-06 08:47:36 Desktop (DKCWG62) Software Closed 5h 10min View