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Reports & Analytics

Filter by date, status, category, or device to analyze performance, response time, methods, and approval.

Showing 5 tickets
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5

Open

1

Solved (Resolved)

4

Avg. response / resolution
Resp: 33 min
Res: 17h 25min
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Filtered tickets (latest 100)
# Date Affected device Category Status Method Approval Resp. Resolve
31 2026-01-02 06:31:48 Desktop (1V5TD52) Software Resolved Pending 21 min 21 min
30 2026-01-01 12:49:10 Laptop (CND1275V9Y) Software Resolved Pending 13 min 18h 04min
29 2026-01-01 10:13:05 Laptop (PF05E1G4) Network In Progress Pending 48 min
28 2025-12-31 08:13:18 Desktop (5714812) Software Resolved On Site Approved 1 min 1 min
27 2025-12-29 06:45:16 Printer (M402N) Hardware Resolved On Site Pending 1h 26min 2d 03h 16min